Login and Password Maintenance

Main Login Interface

This is the IGP:Digital Publisher (DP) login screen.

You must enter the Username and Password assigned to you in the respective fields and click the Login button in order to get the access to IGP:Digital Publisher.

You can also login using the email address that is updated on DP user profile. The email login will only work if the email address is unique and is not updated on multiple profiles.

There are two additional options located beneath the Login button. These options are listed below.

Forgot Username
Forgot Password

Each of these options work as follows:

Forgot Username

Forgot Username Dialog Box

In an event where you have forgotten the username that was assigned; you must click the Forgot Username option in order to retrieve your username details.

When you click this option a dialog box named Forgot Username will display on your computer screen.

You must enter the e-mail address that is associated with your account (username) in the blank field and click the Submit button.
A confirmation message will be displayed stating "An email with your username has been sent to you" beneath the Login button.
You will receive an e-mail notification that will have the details of your Username along with the IP address.
Click the IP address link available in the e-mail. This action will take you to the DP login interface.
You must enter your Username and Password. Click the Login button in order to complete the login process and access the application.

Forgot Password

If you have forgotten your password click the Forgot Password option in order to reset your password.

A dialog box named Forgot Password will be displayed on your computer screen.

You must enter the email address that is associated to your account (username) in the blank field and click the Submit button.

A confirmation message will be displayed stating "An email with a password reset link in it has been sent to you. Please follow instructions in that email" beneath the Login button.

You will receive an email notification that will also have the "Password Reset Instructions".

To reset your password, click the link provided in the email. You will be directed to a web page

Note: If you cannot click the link in the e-mail, you must copy the link and open it in a browser. The link will remain valid for 7 days from the time the email was sent.

Enter the new password in the blank field against New Password and type it again in the Confirm Password field. This password will be the one that you will be using in future to login to the system.

Once you have entered the details you must click the Change Password button. This action will direct you to the IGP:Digital Publisher login interface. You can enter the username and password here in order to login to the system.

Administrator Assistance

In the event you cannot access the system using the Forgot User Name and/or Forgot Password interface and email options you must contact your Acccount Administrator.

The Account Administrator can modify this information and pass your User Name or password.

It is good practice to immediately change your password when you log into your account after any automated password recovery actions.